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Wal Mart
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An American public corporation that runs a chain of large discount department stores and a chain of warehouse stores.
In 2010 it was the world's largest public corporation by revenue, according to the Forbes Global 2000 for that year.
The company was founded by Sam Walton in 1962, incorporated on October 31, 1969, and publicly traded on the New York Stock Exchange in 1972.
Wal-Mart, headquartered in Bentonville, Arkansas, is the largest majority private employer and the largest grocery retailer in the United States.
In 2009, it generated 51% of its US$258 billion sales in the U.S. from grocery business. It also owns and operates the Sam's Club retail warehouses in North America.
Wal-Mart has 8500 stores in 15 countries, with 55 different names. The company operates under its own name in the United States, including the 50 states.
Анонимный Посетитель
31 мая 2010 г., 23:58:53
I purchased an air bed at Wal-Mart, and after I opened it I got shocked by a strong “shower curtain” smell coming out of it. You may not know that vinyl smell is a deadly poison and sleeping on such a mattress would definitely ensure you get a harmful dose of it. This smell decreases but does not go away with time. Vinyl mattresses are believed to be responsible for some cases of SIDS and many toxic components of this smell causes some forms of cancers. I am surprised Wal Mart sells toxic products. Banned in over 14 countries and the European Union, PVC, also known as vinyl, is still legally sold by U.S. retailers although it threatens environmental and consumer health at every stage of its product life cycle, according to the Center for Health, Environment, and Justice (CHEJ). But it was more disappointing that it is a new policy of Wal-Mart that toxic items cannot be returned. From now on I am trying to avoid Wal-Mart. The prices at Wal-Mart may be low, but you may end up paying twice.
Опыт попытки решения на месте: I refused to use this air bed and brought it back to Wal-Mart, unused but opened-box. To my surprise, customer service refused to take return and presented me some policy that they can only exchange it to the same item (made of the same material and equally toxic). The customer service manager, Leila, was rude and did not have basic customer handling skills. She only tried to convince me (using primitive social approval technique) that all air beds have odors and everyone uses them.
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Опасность для здоровья
0 из 2 посетителей считают этот отзыв полезным
Дополнение:
9 июн. 2010 г., 18:09:36
After contacting the store manager, the problem has been resolved, they agreed to process the return as an exception. The problem has been resolved, I appreciate customer service of Tracy WalMart"
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